Privacy Policy
Last updated: February 9, 2026
Introduction
Welcome to GardenIQ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
Information You Provide
- Account information (email address, name)
- Plant photos you upload for identification
- Garden data (plant collections, notes, care schedules)
- Questions and interactions with our AI assistant
Automatically Collected Information
- Device information (model, operating system, unique identifiers)
- Usage data (features used, interaction patterns)
- Log data (timestamps, errors, performance metrics)
- Location data (only when you grant permission, used to provide local plant recommendations)
How We Use Your Information
We use the information we collect to:
- Provide plant identification and care recommendations
- Maintain your garden collection and care schedules
- Deliver personalised AI-powered gardening advice
- Improve our machine learning models and services
- Send you updates, tips, and important service notifications
- Ensure security and prevent fraud
- Analyse usage patterns to enhance user experience
- Comply with legal obligations
Data Storage and Security
We implement industry-standard security measures to protect your personal information. Your data is encrypted both in transit and at rest. We use secure cloud infrastructure provided by trusted service providers.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our services (cloud hosting, analytics, AI processing)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)
- With Your Consent: When you explicitly authorise us to share specific information
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Limit Processing: Restrict how we use your information
To exercise these rights, please contact us at the email address provided below.
Children's Privacy
GardenIQ is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
AI and Machine Learning
GardenIQ uses artificial intelligence and machine learning to provide plant identification and personalised gardening advice. Photos you submit may be used to improve our AI models. We take measures to anonymise training data and protect your privacy in this process.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. When you delete your account, we will delete or anonymise your personal information within 30 days, except where we are required to retain it for legal purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: